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Call our Customer Service
Everyday from 10.30h to 18.30h
+39 338 435 7086
FAQs
What materials and craftsmanship techniques define Dellaluna products?
Dellaluna pieces are made from the finest Italian leathers and noble materials. Skilled Venetian artisans combine traditional hand-stitching and finishing techniques with contemporary design, creating timeless, high-quality creations.
Where are Dellaluna pieces made?
All items are handcrafted in Italy, in Dellaluna’s ateliers, reflecting the city’s rich artisanal heritage.
Do you ship internationally?
Yes, we ship worldwide
What are the delivery times and costs?
Italy & EU: 2–5 business days. International: 5 business days.
Shipping is free of charge for all orders.
Which payment methods are accepted?
We accept major credit cards (Visa, Mastercard, American Express) and secure digital payments (PayPal, Apple Pay, Google Pay).
Do you offer customization?
Yes, we provide a bespoke service on select items. Please contact our customer care team to discuss personalization options.--- info@dellaluna.com
Do you offer restoration or aftercare services?
Yes. Our maison offers lifetime guarantee with restoration services to ensure your Dellaluna creation remains as timeless as the day it was acquired. Our artisans will carefully restore or refresh your piece whenever needed.
How can I contact Dellaluna?
Our concierge team is available to assist you by email at info@dellaluna.com or through our contact form. Personalized consultations, private appointments, and virtual styling sessions are also available upon request.