Refund policy

At Dellaluna, we aim to ensure your complete satisfaction with every purchase. If for any reason you are not fully satisfied with your order, we offer a 14-day return policy with free returns.

• Free Returns: You can return your item(s) within 14 days of receiving your order, at no additional cost.
• Condition of Returns: The product(s) must be in unused condition, with original packaging, including all tags and security labels intact. Any item(s) with cut, broken, or removed security tags will not be eligible for a return.
• How to Return:To initiate a return, please reach out to us through the Contact section of our website. Once your request is approved, we will arrange a free return pickup at your convenience.

All returns will be inspected upon receipt, and refunds will be processed within 5-7 working days after approval.